CNAME Records

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Add a CNAME Record.

Getting an Error

You need to delete the existing records for this domain and then add this CNAME Record.

If you get the above error, you need to delete the records mentioned in the message and then proceed with adding the CNAME record.

  1. In the MANAGE DNS RECORDS window under All records, click + Add CNAME Record.Add CNAME Record
  2. In the Add CNAME Record section fill in the fields
    • Domain / Subdomain Name:

      If you wish to add a CNAME record for like or, then enter the Domain/Subdomain as manage or www in this text box.

    • Subdomain/ Fully Qualified Domain:

      This is the destination for the CNAME. If you wish to create a CNAME Record for pointing to, then you would have to enter in this text box.

    • TTL:

      This is the Time To Live for this record. Any server which once queries this record will query it again after this time interval. You can select the time interval from the drop-down. The ideal TTL is 1 day.CNAME details

  3. You can add multiple CNAME Records at a single time by clicking + Add Another Record.Add another record
  4. Click Save Record(s).Save Record

It will take 4 to 6 hours for the changes to come into effect after adding a CNAME Record.

Edit a CNAME Record.

  1. To modify a particular record click the edit icon.Edit record

  2. You can edit the Sub Domain/Fully Qualified Domain, and the TTL value and click Save to update the edits

Delete a CNAME record.

  1. To delete a particular record, click the delete icon.Delete

  2. Confirm the deletion by clicking Yes, Delete.confirm deletion