Whois Data Verification

As per the Whois Data Accuracy Specification introduced by Internet Corporation For Assigned Names and Numbers [ICANN] and effective from 1 January, 2014, every Registrar is required to verify the email address of the Registrant contact for each gTLD domain name, within 15 days of:

• a domain name being registered with unverified Registrant Contact email address,

• a domain name being transferred in from another Registrar,

• the Registrant Contact being replaced by a Contact with an unverified email address,

• the email address of the Registrant Contact being modified to an unverified email address,

  OR

• an unverified email address being associated with a domain name, after the domain name is moved to another Account.

The gTLDs for which this requirement is applicable are:

• <#start dotasia#>.ASIA<#end dotasia#>

• <#start dombiz#>.BIZ<#end dombiz#>

• <#start domcno#>.COM<#end domcno#>

• <#start dominfo#>.INFO<#end dominfo#>

• <#start namestoretlds#>.JOBS<#end namestoretlds#>

• <#start dotmobi#>.MOBI<#end dotmobi#>

• <#start dotname#>.NAME<#end dotname#>

• <#start domcno#>.NET<#end domcno#>

• <#start domorg#>.ORG<#end domorg#>

• <#start dotpro#>.PRO<#end dotpro#>

• <#start ari#>.SHABAKA<#end ari#>

• <#start dottel#>.TEL<#end dottel#>

• <#start domus#>.US<#end domus#>

• <#start dotxxx#>.XXX<#end dotxxx#>

• <#start donuts#> Donuts Domains<#end donuts#>

Accordingly, an email would be sent from the system to the Registrant Contact email address for verification, upon one of the above actions being performed.

If the Registrant Contact does not complete the verification process within 15 days, the domain name would be deactivated. It would then resolve to a page indicating the reason for the deactivation, along with instructions to activate the domain name. The domain name would be activated, once the verification has been completed.

During this 15 days duration as well as upon deactivation, it would be possible from within the <#start registrar#>Registrar <#end registrar#><#start reseller#>Reseller / Customer <#end reseller#>Control Panel to:

• update the Registrant Contact Details. Learn how

  AND / OR

• re-send the verification email, in case the Registrant Contact has not received it.

To Re-send the Verification Email

1. Log in to your control panel.  Learn how. 

2. Search the domain name and select it the domain to view the order information.

3. Click the Resend Email / Resend Verification Email button the notification that appears on top of the order view.

   

   

<#start registrar#>

For Registrars: You may choose to skip the verification process for a specific Order, if you have already verified the email address through some other means or if the email address belongs to you.

To Skip Verification or Remove Verification Hold

1. Log in to your control panel.Learn how

2. Search for the domain name and proceed to the Order View.

3. Click the Skip Verification button.

   In case of a Domain Registration Order Suspended due to failed verification, you may skip the verification process using the Remove Verification Hold button.

   

<#end registrar#>