Deleting a Domain Name

KB Tags associated with this article:
Use all tags
KB Tags
domorder
Body

You may delete a registered domain name from your Control Panel within the Money Back Grace Period. Money Back Grace Period is the number of days after domain name registration, during which you may delete a domain name to receive a refund.

Refund and Effect of Deletion on Other Services 

Note

  • Upon explicitly deleting a domain name, you may be entitled to a refund of the amount paid. However, you may have to bear a deletion charge for this convenience.

  • Deleting a domain name will immediately disable any services associated with the domain name.

    Examples:

    • Any website running on this domain name would stop working.

    • If email accounts have been configured for this domain name, then they would stop working

Money Back Grace Period of various TLDs

<#start dotasia#> <#end dotasia#><#start dotau#> <#end dotau#><#start dombiz#> <#end dombiz#><#start afiliascctlds#> <#end afiliascctlds#><#start dotca#> <#end dotca#><#start namestoretlds#> <#end namestoretlds#><#start dotcn#> <#end dotcn#><#start dotco#> <#end dotco#><#start domcno#> <#end domcno#><#start centralniccomde#> <#end centralniccomde#><#start dotcoop#> <#end dotcoop#><#start dotde#> <#end dotde#><#start dotes#> <#end dotes#><#start doteu#> <#end doteu#><#start dothn#> <#end dothn#><#start dotin#> <#end dotin#><#start indotnet#> <#end indotnet#><#start dominfo#> <#end dominfo#><#start namestoretlds#> <#end namestoretlds#><#start dotme#> <#end dotme#><#start afiliascctlds#> <#end afiliascctlds#><#start dotmobi#> <#end dotmobi#><#start dotname#> <#end dotname#><#start domcno#> <#end domcno#><#start dotnl#> <#end dotnl#><#start dotnz#> <#end dotnz#><#start domorg#> <#end domorg#><#start dotpro#> <#end dotpro#><#start centralnic#> <#end centralnic#><#start dotru#> <#end dotru#><#start afiliascctlds#> <#end afiliascctlds#><#start ari#> <#end ari#><#start dotsx#> <#end dotsx#><#start dottel#> <#end dottel#><#start namestoretlds#> <#end namestoretlds#><#start dotuk#> <#end dotuk#><#start domus#> <#end domus#><#start afiliascctlds#> <#end afiliascctlds#><#start premiumdotin#> <#end premiumdotin#><#start dotws#> <#end dotws#><#start dotxxx#> <#end dotxxx#><#start centralnic#> <#end centralnic#><#start donuts#> <#end donuts#>

Domain Name Extension Money Back Grace Period (Days)
.ASIA <%SFNB_DOTASIA_ADDGRACE_DAYS%>
.AU <%SFNB_DOTAU_ADDGRACE_DAYS%>
.BIZ <%SFNB_DOMBIZ_ADDGRACE_DAYS%>
.BZ <%SFNB_AFILIASCCTLDS_ADDGRACE_DAYS%>
.CA <%SFNB_DOTCA_ADDGRACE_DAYS%>
.CC <%SFNB_NAMESTORETLDS_ADDGRACE_DAYS%>
.CN <%SFNB_DOTCN_ADDGRACE_DAYS%>
.CO <%SFNB_DOTCO_ADDGRACE_DAYS%>
.COM <%SFNB_DOMCNO_ADDGRACE_DAYS%>
.COM.DE <%SFNB_CENTRALNICCOMDE_ADDGRACE_DAYS%>
.COOP <%SFNB_DOTCOOP_ADDGRACE_DAYS%>
.DE <%SFNB_DOTDE_ADDGRACE_DAYS%>
.ES <%SFNB_DOTES_ADDGRACE_DAYS%>
.EU <%SFNB_DOTEU_ADDGRACE_DAYS%>
.HN <%SFNB_DOTHN_ADDGRACE_DAYS%>
.IN <%SFNB_DOTIN_ADDGRACE_DAYS%>
.IN.NET <%SFNB_INDOTNET_ADDGRACE_DAYS%>
.INFO <%SFNB_DOMINFO_ADDGRACE_DAYS%>
.JOBS <%SFNB_NAMESTORETLDS_ADDGRACE_DAYS%>
.ME <%SFNB_DOTME_ADDGRACE_DAYS%>
.MN <%SFNB_AFILIASCCTLDS_ADDGRACE_DAYS%>
.MOBI <%SFNB_DOTMOBI_ADDGRACE_DAYS%>
.NAME <%SFNB_DOTNAME_ADDGRACE_DAYS%>
.NET <%SFNB_DOMCNO_ADDGRACE_DAYS%>
.NL <%SFNB_DOTNL_ADDGRACE_DAYS%>
.NZ <%SFNB_DOTNZ_ADDGRACE_DAYS%>
.ORG <%SFNB_DOMORG_ADDGRACE_DAYS%>
.PRO <%SFNB_DOTPRO_ADDGRACE_DAYS%>
.PW <%SFNB_CENTRALNIC_ADDGRACE_DAYS%>
.RU <%SFNB_DOTRU_ADDGRACE_DAYS%>
.SC <%SFNB_AFILIASCCTLDS_ADDGRACE_DAYS%>
.SHABAKA <%SFNB_ARI_ADDGRACE_DAYS%>
.SX <%SFNB_DOTSX_ADDGRACE_DAYS%>
.TEL <%SFNB_DOTTEL_ADDGRACE_DAYS%>
.TV <%SFNB_NAMESTORETLDS_ADDGRACE_DAYS%>
.UK <%SFNB_DOTUK_ADDGRACE_DAYS%>
.US <%SFNB_DOMUS_ADDGRACE_DAYS%>
.VC <%SFNB_AFILIASCCTLDS_ADDGRACE_DAYS%>
.WEB.IN <%SFNB_PREMIUMDOTIN_ADDGRACE_DAYS%>
.WS <%SFNB_DOTWS_ADDGRACE_DAYS%>
.XXX <%SFNB_DOTXXX_ADDGRACE_DAYS%>
CentralNic Domains <%SFNB_CENTRALNIC_ADDGRACE_DAYS%>
Donuts Domains <%SFNB_DONUTS_ADDGRACE_DAYS%>

Exceptions 

Note

  • The above Money Back Grace Periods are applicable if you are registering your domain name now.

  • If you had registered your domain name previously, these values may have changed since. Contact our Support Team at <%SFNB_TECHNICAL_SUPPORT_DETAILS%> to confirm the Money Back Period for your domain name.

  • Domain names under the following TLDs (extensions) can not be deleted from within the Control Panel, since they do not have a Money Back Period:

    • <#start dotca#>

    • .CA

    • <#end dotca#><#start dotco#>

    • .CO

    • <#end dotco#><#start dotde#>

    • .DE

    • <#end dotde#><#start dotes#>

    • .ES

    • <#end dotes#><#start doteu#>

    • .EU

    • <#end doteu#><#start dotnl#>

    • .NL

    • <#end dotnl#><#start dotnz#>

    • .NZ

    • <#end dotnz#><#start dotru#>

    • .RU

    • <#end dotru#><#start dotuk#>

    • .UK

    • <#end dotuk#><#start dotws#>

    • .WS

    • <#end dotws#>

    If you still wish to have such a domain name <#start dotca#>(except .CA domain name)<#end dotca#> deleted without refund, you need to get in touch with us at <%SFNB_TECHNICAL_SUPPORT_DETAILS%> and request the same.

    <#start dotau#>

    To request deletion of a .AU domain name, we require the Registrant of the domain name to request deletion.

    <#end dotau#>

  • A domain name deleted in the Money Back Period does not slip into Redemption Grace Period and is immediately available for registration.

To Delete a Domain Name within the Money Back Grace Period from your Control Panel

  1. Log in to your control panel. Learn how.

    About Lock / Suspension 

    Note

    • If the domain name is Locked by <%SFNB_RESE123LLER_BRA123ND_NAME%>, it needs to be first Unlocked by <%SFNB_RESE123LLER_BRA123ND_NAME%>, before you can proceed further.

    • <#start reseller#>

    • If the domain name is Locked by you, the domain name can be deleted even without unlocking it.

    • <#end reseller#>

    • If the domain name is Suspended by <%SFNB_RESE123LLER_BRA123ND_NAME%>, it needs to be first Unsuspended, before you can proceed further.

  2. Search the domain name which you want to delete and select the domain to view the order information

  3. Click Delete.delete-domain

  4. Confirm the Deletion by clicking the Yes, Delete button. The domain name would be immediately deleted.delete-domain

Error 

Note<#start dottel#>
  • <#end dottel#>

    You will encounter the below error message in case the domain name is locked/suspended at the Registry (and not under our system):

    Attention

    Domain Status does not allow this operation.

    In such a case, you need to contact our Support Team at <%SFNB_TECHNICAL_SUPPORT_DETAILS%> to know the reason for lock/suspension and how the lock/suspension may be removed.

    <#start dottel#>

  • When a .TEL domain name is registered, an account for accessing the .TEL Hosting Control Panel is automatically created by the system. This account gets automatically deleted once the corresponding .TEL domain name is deleted.

<#end dottel#>