Order Suspension is a useful feature available to Resellers of <%SFNB_RESE123LLER_BRA123ND_NAME%>. Typically, you may need to Suspend domain names in response to abuse complaints or when you haven't received payment towards domain name registration/renewal/transfer services, etc..
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Suspending a domain name would result in disruption of all services associated with a domain name such web hosting, email hosting, etc..
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<%SFNB_RESE123LLER_BRA123ND_NAME%> does not support the Suspension / Unsuspension feature for domain names under the following TLDs (extensions), due to restrictions imposed by the Registry:
- <#start dotca#>
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.CA
- <#end dotca#><#start dotde#>
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.DE
- <#end dotde#><#start doteu#>
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.EU
- <#end doteu#><#start dotnl#>
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.NL
- <#end dotnl#><#start dotuk#>
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.UK
- <#end dotuk#>
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The Contact Details and Name Servers of such a domain name can not be modified while a domain name is Suspended.
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A Transfer (Away) Request for this domain name to another Registrar will fail at the Registry itself and will not be allowed.
<#start dotau#>
However, when you Suspend a .AU domain name, it can still get Transferred since the .AU Registry prohibits blocking Transfers.
<#end dotau#>
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Domain name Renewal and Deletion would not be possible.
- An Move/Push/Transfer of this domain name to another Customer Account would not be possible in this state.
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A domain name Suspended by you, can only be Unsuspended by you or <%SFNB_RESE123LLER_BRA123ND_NAME%>.
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You will not be able to Unsuspend a domain name Suspended by <%SFNB_RESE123LLER_BRA123ND_NAME%>.
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A Customer can not Unsuspend a domain name under any circumstance.
To Suspend / Unsuspend a Domain Name
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Login to your Control Panel, search for the domain name you wish to Suspend/Unsuspend. Learn how.
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Here,
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To Suspend the Domain Name:
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Click on the Suspend link.
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Enter the reason for suspension and click on the Suspend Domain button.
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Click on the Yes, Suspend button to confirm the suspension.
NoteThe reason for Suspension would be visible to your immediate Sub-Reseller/Customer (depending upon whether the domain name belongs to your Sub-Reseller's Customer or your immediate Customer) in the Order Details view of the domain name, from within their Control Panel.
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To Unsuspend the Domain Name:
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Click on the Unsuspend Domain button.
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Click on the Unsuspend Domain button to confirm the unsuspension.
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